Plimmerton School

11 School Road
Plimmerton, Porirua 5026

PO Box 57146
Mana, Porirua 5247

04 233 8677
Email Us

Our Communication - Hero


In 2023 Plimmerton School launched its new communication and reporting system, Hero. 

Hero allows us to build an online environment that reflects our unique context. It enables teachers and whānau to view and share content anytime, anywhere on any device.  The software is secure, easy to use, and brings together all school-related information in one place. 

We are excited about the features that Hero has to offer whānau.  These include the ability for parents and caregivers to:

  • read and comment on posts relating to your child’s learning
  • read and comment on school notices sent to the class or groups your child is part of
  • respond to school notices such as surveys and trip permission requests
  • view school term dates
  • view a school calendar of events
  • notify the school if your child is absent or late
  • navigate to other school-related webpages
  • customise your account by adding a profile image
  • select how you wish to receive notifications
  • manage your school finance account

Over the upcoming year, teachers will be posting rich content to our Hero software and we are looking forward to sharing this with you to include you in your child’s learning journey.

Learning Posts will form an online report designed to build year on year so that over time you will have access to written posts, images, video, work samples, and helpful resources all in one place. 

For more information about Hero go to Hero or contact the school Office via office@plimmerton.school.nz

Logging into Hero

To set your password and log into Hero for the first time:

  • Download the Hero by LINC-ED app from the app store (note: use the keywords Hero LINC-ED when searching for the app), or
  • Open your web browser and enter go.linc-ed.com 


   


For more information about how to log in, navigate around Hero, edit your profile, and switch between receiving Hero information via App or Email please select from the following.

Logging into Hero - Information for Parents and Caregivers

Managing your Notifications and Devices


Hero (Finance) Accounts

Access to view Hero (Finance) Accounts is parent/caregiver/student-specific, this means that if required a caregiver can have access to view the account for one child in a family but not another.  This is particularly useful in blended family situations where students with different secondary caregivers are linked as siblings.  The caregiver will only see the student on a family statement that they have access to see.

The team at Hero is currently working towards providing the facility for multiple accounts per family in order to cater for diverse family dynamics.  You will be notified when this feature becomes available.

For more information about managing your Hero Account and the different payment options available to you please see below.



  

Hero (Finance) Accounts 

When you log into Hero, you will be presented with the following menu, the Finance icon will only exist for those with finance access enabled.  If you can't see your child's Account, or you wish to update access, please contact the school office.


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On entry, it will default to UNPAID LINE ITEMS, but you can choose to view the full statement or the current year only.


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Clicking the blue amount in the credit column will reveal the payments or other credit transactions applied against that line item.


Payment Options

There are several ways to pay for your Hero Account charges, these include:

  • Online debit and credit card payments, secure and direct to your Hero Account via Stripe - see Paying Line Items Online below


  • Cash, Eftpos, or Credit Card payments at the Office, these payments will be applied to your account, and a receipt can be generated for your reference.


  • Internet banking to the school bank account using your child/ren's Surname and Line Item reference (e.g. Swimming, Camp, Donation) as a reference.  

        Please note:  

    • If no Line Item reference is provided payments will be allocated to invoices in date order. 

    • Internet banking payments can take a week to appear on your Hero Account.

    • Internet banking payments account is: Plimmerton School Board of Trustees 12-3478-0062343-00


Paying Line Items Online

Hero uses Stripe to allow you to pay your account charges using a Debit or Credit Card.  This incurs a processing fee which will be shown on the payment confirmation screen.  Line Items paid using this method will automatically update the Line Item in Hero with an 'ONLINE' payment type.

To pay online, click the slider on each line item you wish to pay followed by PAY SELECTED ITEMS. 

Part payments are not able to be made at this stage.


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The payment processing screen will be displayed, this includes the processing fee applied.


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From here you can complete the payment (using a debit or credit card) or cancel and choose an alternative payment option as above.


Generating Tax Receipts

You can generate receipts from your Hero Account at any time including for the payment of your School Donation so that you can claim the Tax rebate.


To print a tax receipt click VIEW ALL PAYMENTS, followed by VIEW DONATION PAYMENTS, and click the desired tax year button.